Review for Higginbotham Insurance Agency,Inc.
May 15, 2021
Customer Service:
1
Quality of Work:
1
Friendliness:
2
Overall Experience:
1
Price:
1
Overall score:
1.2
My review of Higginbotham Insurance Agency,Inc.:
When they renewed my homeowners insurance they changed the coverage from replacement to actual cash value and the deductible from 2% to 5% with out telling me. They did not furnish me a copy of the new policy until months later after I filled a claim. Which when I discovered the changes costing me $9,000. They also lied to the TDI saying they had informed me but had nothing to back up their statement and didn't admit to the fact they hadn't furnished me a copy of my policy.